Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Exclusive Furniture Warehouse collects, uses, and protects your information when you visit our website or place an order.
Information We Collect
We may collect personal information when you browse our website, place an order, contact customer service, sign up for updates, or interact with our online store.
- Name, billing address, pickup information, phone number, and email address.
- Order details, product selections, payment status, and transaction information.
- Website usage information such as pages viewed, device type, browser type, and referral source.
How We Use Your Information
We use your information to process orders, confirm warehouse pickup details, provide customer support, improve our website, and communicate important order updates.
- To process and manage purchases.
- To contact you about same-day pickup, order status, or product availability.
- To respond to questions, support requests, or customer service inquiries.
- To improve website performance, shopping experience, and marketing communication.
Payments & Security
Payment information is processed securely through Shopify and approved payment providers. We do not store full credit card details on our website.
We use reasonable security measures to help protect customer information from unauthorized access, misuse, or disclosure.
Cookies & Website Tracking
Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve shopping experience, remember preferences, and support marketing efforts.
You can adjust cookie settings through your browser, but some website features may not function properly if cookies are disabled.
Sharing Information
We do not sell your personal information. We may share limited information with trusted service providers when needed to operate our store, process orders, provide customer service, or comply with legal requirements.
Warehouse Pickup Orders
For warehouse sale and pickup orders, we may use your contact information to confirm availability, pickup instructions, and order readiness at our North Freeway / Spring area location.
Your Choices
You may contact us to update your information, ask privacy-related questions, or request assistance with your order information.
Email: cs@exclusivefurniture.com
Phone: 713-773-0606
Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Last updated: June 2026